Finally, after months of down-time due to our previous provider, which became totally unreliable and unresponsive, www.lcsoftmatter.com is again working. We have a new provider and everything now seems to run smoothly. Sadly, the downtime affected not only the web site but from time to time also the e-mail. Thus, if you have been trying to contact Jan and never got a response, this may have been the reason.